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FAQ - Casa Advisor

CASA ADVISOR

FAQ

Service Provider
Client

 

Yes, as a pro, you can edit/modify basic info section, business info section, your "about" section and credential section anytime you want. Please note, it may take some time for our system to update the new changes.
It depends on the quality of the services you offer. If you receive positive reviews regularly, certain badges will be allocated to you and they will also increase traffic to your profile.
Yes, you are allowed to link your profile to other social media sites like twitter, Facebook. You can also get a chance to get featured by our editor team.
We want pros who are new to CasaAdvisor to succeed, so we give them ample opportunity to do great work, show their professionalism, and send high-quality quotes. That way, we can learn more about you to send you the right requests.
No. CasaAdvisor looks at your preferences, your market, and the customer experience you provide in each category separately.
In case you change your mind and want to cancel the order, you need to contact the service provider and figure out a solution with him/her. If both of you agree, you can pay for work performed up to that point. We suggest you to please complete your ratings and reviews even if you cancel the project.
Your feedback is vital to the quality of service our member professionals provide. As with any credible grievance process, we first evaluate both sides of the story before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the service professional, we reserve the right to remove a service professional from our network.
You are not charged for this service because service professionals pay advertising fees to participate in HomeAdvisor's network. Service professionals specify the type of work they do and the geography they serve. CasaAdvisor provides new customer leads that match these requests and service professionals pay a fee for each lead they receive. These fees do not affect your estimate.
We suggest you to pay close attention to all the bids and contracts. The prices are mentioned on the bids and you can always ask questions to the service providers.

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